KRONOS DESIGN STUDIO

menu
close

PRIVACY POLICY

1. Introduction

Kronos Design Studio (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website at kronosdesignstudio.com.

We are based in the United Kingdom and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Contact Information:

2. Information We Collect

2.1 Personal Information

When you engage our services, we may collect:

  • Name and contact details (email address, phone number, postal address)
  • Company name and business information
  • Payment and billing information
  • Communication preferences

2.2 Business Information

For the provision of our web design, logo design, and SEO services, we may collect:

  • Website credentials and access details
  • Business analytics and website data
  • Social media account information
  • Marketing materials and brand assets
  • Domain and hosting information
  • Search engine and analytics platform access
  • Customer and competitor information relevant to SEO strategies

2.3 Technical Information

We automatically collect:

  • IP addresses
  • Browser type and version
  • Device information
  • Pages visited and time spent on our website
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our web design, logo design, and SEO services
  • Communicate with you about projects, updates, and support
  • Process payments and maintain financial records
  • Access your digital assets (websites, hosting, social media) as necessary to deliver services
  • Conduct SEO analysis and implement optimisation strategies
  • Create and deliver design work, including websites and logos
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Comply with legal obligations and protect our legal rights
  • Improve our website and services

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following legal bases:

  • Contract Performance: To fulfill our contractual obligations to you
  • Legitimate Interests: To operate our business, improve our services, and maintain client relationships
  • Legal Obligation: To comply with applicable laws and regulations
  • Consent: For marketing communications (where required)

5. Information Sharing and Disclosure

We may share your information with:

5.1 Service Providers

Third-party vendors who assist us in delivering our services, including:

  • Web hosting providers
  • Payment processors
  • Email service providers
  • Analytics platforms
  • Cloud storage services

5.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or to protect our rights and safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We do not sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your information, including:

  • Encrypted data transmission (SSL/TLS)
  • Secure password-protected systems
  • Regular security assessments
  • Limited access to personal data on a need-to-know basis
  • Secure disposal of data when no longer needed

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfil the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, or reporting requirements
  • Resolve disputes and enforce our agreements

Typically, we retain client data for the duration of our business relationship and for up to 7 years thereafter to comply with UK tax and accounting requirements.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate or incomplete data
  • Right to Erasure: Request deletion of your personal data (subject to legal obligations)
  • Right to Restrict Processing: Request limitation of how we use your data
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us at hello@kronosdesignstudio.com.

9. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings.

We use:

  • Essential Cookies: Necessary for website functionality
  • Analytics Cookies: To understand how visitors use our website
  • Marketing Cookies: To deliver relevant advertisements (with your consent)

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

12. International Data Transfers

While we are based in the UK, some of our service providers may be located outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated “Last Updated” date. Your continued use of our services after changes constitutes acceptance of the updated policy.

14. Contact Us and Complaints

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Kronos Design Studio Email: hello@kronosdesignstudio.com Website: kronosdesignstudio.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

  • Website: ico.org.uk
  • Helpline: 0303 123 1113

Your Privacy Matters to Us

At Kronos Design Studio, we are committed to handling your information responsibly and transparently. If you have any questions about how we protect your privacy, please don’t hesitate to reach out.